Frequently Asked Questions – On Demand Trainings

How and Where?
This course is offered online through our website and can be completed at your own pace; however, access expires 10 days from the purchase of the registration. You can pause and resume whenever you like, within the 10-day window. This course requires watching pre-recorded videos.

If you are not able to complete the course before your access expires, you may purchase a 5-day extension.  Please email to inquire about extensions.

How do I complete it?
Once you have completed the course, you’ll take a quiz to show your knowledge. You need to score 80% or higher to pass. You will also be required to submit an online evaluation. The quiz and evaluation form will be accessed online through the course website, and must be completed within the 10-day window.

What kind of computer do I need?
While we recommend using either a desktop or a laptop (Windows/Mac) for the best experience, any device with a web browser and access to the internet should work.

When I’m done, how do I get my credit?
Once we’ve verified you’ve passed, we’ll send you a certificate of completion by email. This process usually takes 12-14 days.

What do I get for completing the course?
Currently, these courses offer certificates for Social Work and Psychology CE credit as noted on individual training promotional pages. You may request a certificate as part of the course evaluation.

Registration Deadline?